Privacy Policy

 

1. Introduction

Panic Point Games (“Panic Point Games”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect personal data when you interact with our website, products, services, and community platforms. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

For the purposes of data protection law, Panic Point Games acts as the data controller.

Contact details:

📧 Email: info@panicpointgames.com

📍 Location: United Kingdom

3. Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Information You Provide to Us

Name or username

Email address

Messages or communications submitted via contact forms, email, Discord, or other community platforms

Information provided when subscribing to newsletters, playtests, beta access, or announcements

3.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical and usage information, including:

IP address (anonymised where possible)

Browser type and version

Device type and operating system

Pages visited, time spent on pages, and navigation paths

Referring URLs

This data is collected using cookies and analytics technologies.

4. How We Use Personal Data

We only process personal data where there is a lawful basis to do so. We may use your data to:

Respond to enquiries and provide customer or community support

Communicate updates, announcements, or newsletters where you have opted in

Administer playtests, beta programmes, and community access

Improve our website, games, and user experience

Monitor website performance, security, and prevent misuse or fraud

We do not sell, rent, or trade personal data.

5. Lawful Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

Consent – where you have given clear permission

Legitimate interests – where processing is necessary to operate, improve, and secure our services

Legal obligation – where processing is required by law

6. Cookies and Analytics

Our website uses cookies and similar technologies to:

Enable essential site functionality

Analyse website traffic and usage

Improve performance and user experience

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

7. Data Sharing and Third Parties

We may share limited personal data with trusted third-party service providers where necessary, including:

Website hosting and infrastructure providers

Analytics and performance monitoring services

Email and newsletter distribution platforms

All third parties are contractually required to process data securely and in compliance with applicable data protection laws.

8. International Data Transfers

Where personal data is transferred outside the United Kingdom or European Economic Area, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent legal protections.

9. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected:

Contact enquiries: up to 12 months

Newsletter subscriptions: until you unsubscribe

Analytics data: retained in anonymised or aggregated form in line with provider policies

10. Your Rights

You have the following rights under UK GDPR:

The right to access your personal data

The right to rectify inaccurate or incomplete data

The right to request erasure of your data

The right to restrict or object to processing

The right to withdraw consent at any time

The right to lodge a complaint with the Information Commissioner’s Office (ICO)

Requests can be made by contacting privacy@panicpointgames.com.

11. Data Security

We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, loss, misuse, or disclosure.

While we take security seriously, no system can be guaranteed to be completely secure, and data is shared at your own risk.

12. Third-Party Links

Our website may contain links to third-party platforms or services (including distribution platforms, social media, or community tools). We are not responsible for the privacy practices or content of third-party websites.

13. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that such data has been collected, we will take steps to delete it promptly.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal, technical, or operational changes. Any updates will be published on this page with a revised “Last updated” date.

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We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.